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Face Foundrié Franchise LLC

Minneapolis, MN

Positions Held:
+ Executive Assistant
+ Marketing Coordinator 
+ Customer Experience Coordinator 

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Executive Assistant:


 

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  • Prepared and organized weekly meetings for other executives, managers, and franchisee discovery days in a timely

    efficient fashion to ensure max productivity in a fast-paced workplace.

  • Timely organized and paid all company bills such as large product orders, insurance allocations, and legal fees with

    detailed records to maintain efficient and organized filing and workplace flow.

  • Received, ordered, and audited large quantities of inventory from multiple vendors in a way to maintain an efficient

    merchandising process, build relationships with vendors, and keep a well-organized inventory planning system.

Marketing Coordinator:



 

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  • Coordinated effecient itineraries for companywide photo shoots that included managing communication with venues, models/agencys, influencers, and staff in a professional positive manner.

  • Led creative production initivives by creating vision boards, collecting and styling props, and guiding models to develop flatlay and editorial content to align with marketing campaigns. 

  • Strategically developed and planned content of several social media channels including Tiktok, Instagram, Facebook, and Pinterest to improve the company’s search engine optimization to increase website demand.

  • Engaged in the business community through collaborations  

Customer Experience Coordinator 


 

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  • Directed companywide call center, email, and social media live chat channels with the highest level of customer

  • service to ensure accuracy with detailed appointment booking and business-to-business communication.

  • Worked as the primary contact for all clients regarding booking changes, service questions, and large group

  • reservations for three faced paced corporate locations and online website.

  • Ensured all call center associates understood and practiced the most efficient customer services practices and the best

  • ways to problem solve during difficult client-based situations through thoughtful training and coaching.

  • Worked as the primary contact for all clients regarding booking changes, service questions, and large group

  • reservations for three faced paced corporate locations and online website.

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